Norwich, CT
Professional Chimney Services in Norwich
Ensuring safety and efficiency for your chimney and hearth.
The house and its fire
At Proline Hearthcare Chimney Inspection & Service, we specialize in maintaining and improving the health of your chimney and fireplace. Located in Norwich, CT, we proudly extend our services to nearby towns, ensuring every homeowner enjoys a safe and warm hearth.
We understand the importance of a well-maintained chimney in providing not just warmth, but safety for your home. Our team is committed to delivering meticulous care and expertise across a range of services designed to meet your home's specific needs.
Services
Ten kinds of care
Chimney Cleaning
Regular cleaning of your chimney ensures its safe and efficient operation.
Chimney Inspection
Regular inspections help identify potential issues before they become serious hazards.
Chimney Repair
Timely repairs extend the lifespan of your chimney and prevent further damage.
Chimney Cap Installation
Installing a chimney cap protects your home from moisture and wildlife.
Creosote Removal
Removing creosote buildup is crucial to preventing chimney fires.
Chimney Relining
Relining improves chimney safety and efficiency by replacing damaged liners.
Fireplace Cleaning
Keep your fireplace clean to enhance comfort and minimize health risks.
Dryer Vent Cleaning
Regular cleaning of your dryer vent prevents fire hazards and improves efficiency.
Masonry Repointing
Repointing restores deteriorating mortar joints to extend masonry life.
Chimney Waterproofing
Waterproofing protects your chimney from moisture-related deterioration.
Know your fireplace
Every hearth asks for something different
Masonry wood fireplace
A masonry wood fireplace is a classic choice, made from durable materials like bricks or stones. These fireplaces provide a robust structure that can last for decades when maintained properly. They offer the traditional crackling fire experience, making them a cozy centerpiece in any home.
Keep it well
- Have your masonry fireplace and chimney inspected annually.
- Regularly check for cracks or damage in the bricks or mortar.
- Ensure the damper is functioning correctly to prevent heat loss.
Factory-built fireplace
Factory-built fireplaces, also known as prefabricated or zero-clearance fireplaces, are constructed in a factory and installed into homes. They are often made with a metal firebox and a metal chimney or flue, surrounded by a decorative facade.
Keep it well
- Schedule professional inspections annually to check the firebox and flue.
- Keep the glass doors clean to maintain a clear view of the flames.
- Check for any rust or corrosion on metal parts regularly.
Wood stove
Wood stoves are standalone heating appliances that efficiently burn wood for heat. They are a popular choice for homes looking to reduce heating costs while providing a rustic, cozy ambiance.
Keep it well
- Have your wood stove and chimney cleaned and inspected annually.
- Regularly clean the stove and remove ash after use.
- Check the flue for any obstructions before each use.
Gas fireplace or insert
Gas fireplaces and inserts are convenient options that provide clean, efficient heat with the push of a button. They can be installed into existing masonry fireplaces or be a standalone feature in a home.
Keep it well
- Schedule annual inspections for the gas lines and venting system.
- Keep the glass front clean for a better view of the flames.
- Check for any unusual smells, which could indicate a gas leak.
Furnace and boiler flue
Furnace and boiler flues are essential for venting combustion gases safely out of your home. They are typically made of metal and connect your furnace or boiler to the outside.
Keep it well
- Have your furnace or boiler flue inspected annually for blockages.
- Ensure proper ventilation and clearance around the flue.
- Check that the flue cap is securely in place to prevent obstructions.
The visit
Unhurried, in five movements
- I
Initial Consultation
We begin with a consultation to understand your needs and assess the chimney's condition.
- II
Thorough Inspection
Our experts perform a detailed inspection to identify potential issues using modern equipment.
- III
Service Execution
After inspection, we perform the necessary cleaning or repair services with precision.
- IV
Quality Check
Post-service, we conduct a thorough quality check to ensure every aspect meets our standards.
- V
Feedback and Advice
We provide feedback and advice on maintenance to prevent future issues.
“Reliable Chimney Care for Your Home”
Why people call
Experienced Staff
Our staff is well-trained and experienced in all facets of chimney care, ensuring high-quality service.
Comprehensive Services
From cleaning to repairs, we offer a complete range of services to keep your hearth in top condition.
Safety First
We prioritize your safety by adhering to all relevant safety standards and guidelines during each service.
Customer Focused
Our approach is centered around meeting your needs and ensuring a pleasant service experience.
Through the year
A season by season rhythm
Spring
- Schedule a chimney inspection to ensure it's ready for use.
- Clean out any leftover ash and debris from the fireplace.
- Check for any signs of water damage after winter.
Summer
- Consider waterproofing to protect against summer storms.
- Keep an eye out for bird nests in the chimney.
- Schedule any necessary repairs during this off-peak season.
Fall
- Have your chimney swept to remove creosote buildup.
- Inspect the masonry for any signs of deterioration.
- Check the damper to ensure it opens and closes properly.
Winter
- Use seasoned wood to reduce creosote buildup.
- Keep flammable materials away from the hearth.
- Regularly check for drafts or smoke issues.
Book
Choose a date that suits the house
Send the request and we call to confirm the time. Serving Norwich · New London · Preston · Griswold · Montville · Ledyard · Waterford.
- Monday7:00 AM – 4:00 PM
- Tuesday7:00 AM – 4:00 PM
- Wednesday7:00 AM – 4:00 PM
- Thursday7:00 AM – 4:00 PM
- Friday7:00 AM – 4:00 PM
- Saturday8:00 AM – 3:00 PM
- SundayClosed
Questions
Asked by the fireside
How often should my chimney be cleaned?
Chimneys should be cleaned at least once a year to prevent creosote buildup and ensure proper airflow.
What is creosote and why is it dangerous?
Creosote is a byproduct of burning wood that builds up inside the chimney, posing a serious fire hazard if not regularly removed.
What does a chimney inspection involve?
A chimney inspection involves checking the internal and external structure for damage, blockages, and buildup, ensuring safe operation.
When is chimney relining needed?
Relining is necessary when the chimney flue shows signs of cracking or damage, which can compromise safety and efficiency.
Why is a chimney cap important?
A chimney cap prevents debris, animals, and water from entering the chimney, protecting its integrity and functionality.
What causes chimney leaks?
Chimney leaks are often due to damaged flashing, cracked masonry, or worn-out crowns, which can lead to water damage.
How can I tell if my chimney needs repair?
Signs include visible cracks, crumbling masonry, or unpleasant odors which indicate the need for professional repair.
Journal
Worth reading before the first fire
2 min readWhat a Level 2 chimney inspection includes
Understand what to expect from a Level 2 chimney inspection to keep your chimney safe and efficient.
2 min readWhy your fireplace smells in summer
Learn the common reasons your fireplace might have an unpleasant odor during the summer months.
2 min readChimney crown vs. chimney cap: what each one does
Differentiate between chimney crowns and caps to protect your chimney from damage.